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Can I upgrade/downgrade my plan or features?

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Yes, you can upgrade and downgrade your account instantly at any time.

1. Login to the billing area at
2. Go to "My Services" and select the service you would like to upgrade/downgrade.
3a. Click on the "Upgrade/Downgrade Package" button if you would like to upgrade your package.
3b. Click on the "Upgrade/Downgrade Options" button if you would like to upgrade the options of your account.
4. After you complete the payment your account should be upgraded/downgraded instantly. You will be provided with a prorata refund for eventually unused time of your current package/options.

Almost all upgrades/downgrades occour completely automatically, therefore we kindly ask you to check if your account has been upgraded/downgraded properly and contact us if there is anything wrong.

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